Monday, 17 December 2012

How “Point of Sale” Became much more than a fancy calculator| The Development of POS


We recently found this interesting article on the development and history of the POS- How “Point of Sale” Became much more than a fancy calculator, and thought we would share it with you by recapping the most important and interesting points.

The Beginning

To many a POS has never been more than a fancy calculator; it only ever adds up the cost of all your products and holds money. Yes, over the years it has become sleeker in design and has more flashing lights, but its usage has not changed.

How wrong these people are. The modern day point-of-sale (POS) is a tightly integrated computer that knows all about your buying history; how often you shop online and what you are likely to buy next week. It is also able to communicate this along the entire length of the stores' supply chain right back to the factory if necessary.

It has certainly came a long way since its introduction in the late 1800’s when it was only used to produce a simple receipt, one copy for the merchant and one for the customer. The first POS devices were wooden boxes, made by carpenters out of rosewood, brass or nickel.

It was in the 1900s that the development of POS systems accelerated. A transaction that once started and ended in the stores was a thing of the past. These days your store knows a lot about you long before you have even entered, thanks to the introduction and popularity of loyalty cards. Computers can work out if you are sick, and how often, the number of people you live with, if you have pets and can even make an educated guess as to your pregnancy status. These facts may be daunting to some of the public, as privacy is obviously a concern and issue, however consumers can choose to opt in or opt out or the data collection process.




More and more retailers are aiming to gather and use “big data” to help refine their operations, as this information can prove invaluable when it comes to the supply chain. In an ideal world as soon as a product is taken off the shelves and paid for, a new one is instantly manufactured or shipped to replace it, so now-a-days POS manufacturers have to take into account the supply warehouse and the point of manufacture, rather than designing a machine that only suited the needs of a retailer. Many of the large retailers can dictate that new technology is used by their entire supply chain to help streamline the supply chain and work seamlessly with its own POS system.

The Future

One of the biggest developments recently has been to make the POS mobile. Apple stores championed this by allowing its staff to interact with their customers and finish transactions on the spot; others are now replicating this.

Due to the increasing demand for smartphones and tablets, POS companies are integrating the mobile factor into their manufacturing. Sophisticated POS systems are starting to come with some tablet element that can be detached at a moment notice. This can be seen in our earlier post about AX-3000 and Phoenix handheld ordering software.

Essentially POS manufacturers have acknowledge that is is far easier to take the touch-base skills many people are now learning form an early age- pinch, swipe and scroll- and incorporate them into their own device. Why invent new methods when there once that already exist than the masses know how to use.

It is in fact the User Interface (UI) that is the most important factor in the future of the POS system. Already, pictures and symbols have largely replaced words and letters, making each configuration easier to deploy especially in huge global supply chains. The future of POS systems will become more customer friendly and ever present in our everyday lives.

Tuesday, 11 December 2012

Movember| The Results And A Thank You



As you may or may not know, this year we supported Movember thank to the help of our Service Engineer Kevin Beecroft. You can find out all the information about our Movember campaign in our previous post- Support Movember.

We wanted to take this time to firstly congratulate Kevin in sticking with the moustache for the whole month; you can see his moustache growth in the picture above. Kevin has been a good sport, but more importantly he has raised money for a great cause! All of the proceeds will go to Testicular and Prostate cancer research and support charities in the UK.

Well done Kevin!

Monday, 10 December 2012

New Products|


It’s been a busy month on the Webshop this past month, with a large number of new products being uploaded to the site. We thought we would talk you through each of the product ranges, and give you our analysis of their best points and the benefits for you.

Pantheon New Products

We have always been a fan of Pantheon products; they may not be the fanciest of products, but if you need value and reliability then Pantheon products are ideal for you. They have released a number of new products onto the market recently, and we are excited to be able to offer them to you at very competitive prices and before many other retailers!

Included in the new products are Easy Clean Counter Top Fryers, Adjustable height Salamander Grills, Heated Display Units, Heated Cabinets and Heated Lamp Units.



Instanta New Boilers

Instanta is a name you can trust, and they have recently upgraded their value line of boilers with the release of the 1501F and 3000F, which replace the older 1500LCD and 3000LCD models. These new machines have the added benefit of built-in scale reduction and taste/odour removal along with a programmable filter monitor. Overall these added features make this a innovative value boiler with great reliability.

instanta 3000F


EKA Convection Ovens

EKA is a new brand to us, but what we have heard of them is all good! We wanted to include these convection ovens on our webshop so there would be an offering for those on a budget. their ovens are compact and versatile and can be placed on a counter top or mounted on a floor stand with tray storage.

These Convection Ovens are ideal for small to medium sized cafes, coffee shops, restaurants, takeaways and convenience stores. They are also extensively used by outside catering facilities. There are 8 different easy to use cooking settings. Overall they are versatile multi-function counter top ovens that are strong, reliable and really easy to use.



Electrolux Panini Grills and Cooktops- Libero Range

The Electrolux Libero line offers a complete package of plug-in appliances suitable for every food service location to cook, fry, grill and chill all kinds of dishes in a quick and easy way.  We think the Libero line is perfect for all catering establishments, but is a great fit for those with limited space as the range was designed to be flexible, easy to use ad ideal for mobile compact kitchen environments. Unlike many other ranges designed for those with limited space the Electrolux Libero range does not skimp on technology. Like all their products they use advance technology and appealing aesthetics.

The Panini Grills and Cooktops that we offer on our web shop can adapt to all styles and surrounding from breakfast in the early morning to dinner banquets. The Cooktops guarantee no heat loss during cooking and allows you to quickly prepare pan-fried dishes while creating a perfect result for you customer. The Panini grills are compact, versatile and ideal for grilling sandwiches, vegetables, meat or fish quickly and easily.

Electrolux 603528 2 zone induction cook top-250x250-horz


As you can see we are excited about the new products that we are offering to our customers, and as always we are offering them at a very competitive price and with great warranties. To find out more about these products individually you can view them on our Webshop or call our sales team on 015395 66680 or email at

Wednesday, 5 December 2012

Embedded EPOS| A Simple Solution


Whether you are new to EPoS or have had an EPoS system for some time and are looking for an update; the world of EPoS systems can sometimes be difficult to understand. This is where we can help! At Harmony Business we always look to offer you a range of solutions so that you can assess your options and choose the one that most suits your business and its resources.

You may believe that your business is too small to reap the benefits of a EPoS system, however this is rarely the case. A good EPoS System can save you money, save time, increase productivity and assist in driving your business forward.

At Harmony Business we believe we have the perfect solution for the majority of hospitality businesses. An EPoS system that is tough, reliable, fast, easy to use, and most of all affordable… it may seem like a dream, but the Uniwell AX-3000 delivers all of this and more. The AX-3000 is a non PC based system, which has no hard drive or moving parts, so it can withstand the knocks, bangs and harsh conditions of hospitality and retail…it was built to last twice as long as PC based systems!


The other features that the AX-3000 boasts are;

  • Unique hardware design that delivers lightening fast performance year after year without the need for expensive upgrades.
  • The user interface can be customised to suit each individual business; simplifying operations and minimizing staff training and cost.
  • Instant power on/off, with no wait for the OS to boot up, and no chance of database corruption.
  • Secure from virus attacks and hacking.
  • Customer records and loyalty features can greatly increase marketing functionality and customer service in your business.

Handheld Ordering with Phoenix

As great as the AX-3000 sounds, for waitress service operations, the magic happens when it is integrated with Phoenix! Phoenix is a handheld application waitress application that runs on Android devices, such as smart phones, tablets etc. Phoenix is designed exclusively for the AX-3000 so that maximum compatibility and stability is offered. The ap is easy to use with features that can be intuitively learnt, so all your staff are able to pick it up quickly (even the biggest technophobe will have no problems adapting to it!)


As great as we think this EPoS system is, you may still be unsure about investing in an EPoS system. If you are, you need to think about the following;

  • If you currently have a manual system in place, how often are items missed from the customers bill- costing you money! An EPoS system can stop this from day one.
  • If you have to produce periodic sales reports an EPoS system can make this a very quick procedure allowing you more time to concentrate on improving your business.
  • How easy is it for you to reprogram your existing system- the AX3000 is straight forward with no need to wait for a service engineer. You can even link to back office software if desired.

You don’t have to take our word for it; we have installed the Uniwell AX-3000 and Phoenix systems into a number of hospitality businesses, so keep your eyes peeled for honest feedback and opinions from the business owners and their staff on the benefits the system provides for businesses such as yours.

We understand that making the transition to a EPoS system or even changing your current system, can be daunting, but overall an EPoS system such as the Uniwell AX-3000 and Phoenix can provide a number of functions that are missing or are very slow in your current system. If you want to increase your efficiency then it is worth while investing in a new EPoS system.

Here at Harmony EPoS Solutions we are here to help you through the transition; from initial contact and query right through to training and on-going support for you and your new EPoS system.

We are currently offering the Uniwell AX3000 at a very competitive price, and the Phoenix Software is free for a limited period only. To find out more about Uniwell AX-3000 and Phoenix, or any of our other EPoS systems, or if you would like a demonstration,  please call Trevor Procter on 015395 66680 or email

Wednesday, 28 November 2012

Talbot Arms, Settle| Design, Supply & Installation


Harmony Business has recently completed the installation of a new professional kitchen at the Talbot Arms, Settle.

Situated in the bustling market town of Settle, North Yorkshire, the award winning Talbot Arms was taken over by Palmer family who have run the Maypole Inn in Long Preston for the past 30 years. The Maypole continues to be run by Robert and Elspeth Palmer, it is their daughter Rosie and her husband Russel who are now the owners of the Talbot Arms. Rosie and Russel worked alongside our Sales Manager David Mather to create their new professional kitchen.

The brief was to provide a completely new kitchen that would maximise the limited space available and allow them to provide home cooked food on a daily basis. Our design successfully created a comfortable working environment by using every available millimetre and keeping the equipment as close to the walls as possible. Despite the small space we were still able to install a wide range of equipment from brands such as Blue Seal, Electrolux and Parry.

The resulting kitchen was well received by the owners, and has helped the Talbot Arms to produce a very popular menu of home cooked food alongside their large selection of ales.

“The service that Harmony Business provided was fantastic and we are very happy with the results.” Rosie, Owner

You can find pictures of our installation below.

talbot arms 8-horztalbot arms 7talbot arms 6talbot arms 1talbot arms 2

For more examples of our installations visit our website.

Wednesday, 14 November 2012

It’s Time for TikTap| The Contactless Mobile Loyalty Solution

At Harmony Business we are huge advocates of new technology, but more importantly; innovative technology. This time we are talking about all things EPOS and want to introduce to you the TikTap Smartphone Application. From the people who brought you the successful Orange Wednesdays, comes TikTap; a mobile coupon and voucher redemption capability at point of sales, no card or paper coupons required! This new technology can help drive footfall and increase sales to your business.

Research shows that 33% of UK consumers don’t fully utilise coupons/vouchers and loyalty programmes because they forget to carry the cards or vouchers, and 36% don’t understand their loyalty scheme entitlements. The Tiktap System confronts this by allowing consumers to carry their vouchers on their phone so they are always to hand. This in turn helps you increase offer awareness and voucher redemption in store.


How it works

The TikTap Technology enables your local business to gain a brand presence on a huge, national mobile application, available on IOS and Android operating systems.

TikTap offers you the ability to promote local, reliable and sustainable offers to thousands of potential consumers, as consumers can search and find local businesses through the TikTap ap.

All you have to do is issue a coupon/voucher to the customer through the TikTap Smartphone app, these are shared with TikTap users. The consumer will redeem the voucher by simply tapping their Smartphone on the in-store pod, which are attached to your cash till. This completely removes the need for paper vouchers or loyalty cards.

The use of TikTap allows you to embrace mobile marketing in a cost–effective manner, by making use of your existing cash till. It also provides more accurate market research and feedback. Redemption rates are measured accurately, and you are able to collect vital consumer data, without the manual effort.

As a retailer, installing TikTap could not be easier. The pod connects directly to an EPOS/till system via a USB or RS232 cable; there are no expensive software or hardware upgrades required. There is simple online administration which allows retailers to create and activate a range of promotions that are instantly available to customers. The TikTap system is compatible with virtually all tills up to 15 years old; Casio, Sharp, Uniwell, Fidelity, Sam4S and many more.  

How TikTap could save you money and time



To find out more about TikTap Systems, please call Trevor Procter on 015395 66680 or email

Tuesday, 6 November 2012

Supporting Movember

 It’s that time of year again, where our country gets over run my moustaches. Whether it’s an entertaining fundraising attempt or an excuse for not shaving, the moustache rules in November! This year at Harmony Business we have one willing volunteer who is taking part in Movember; Kevin Beecroft. He says “ Having had a full set for years, I had to shave it all off for Panto, but I decided that Movember would be a good time to grow it back and help a good cause at the same time.”

So with Kevin’s hardworking efforts we are supporting Movember; like he said it’s all for a good cause. We hope that Kevin will be able to raise money and awareness for men’s health, specifically prostate and testicular cancers.


If you are new to Movember, like we are, you may be wondering what it is all about. It began in 2003 amongst friends in a pub in Australia. The goal was to create a campaign promoting the growth of the moustache along with like-minded people and have fun along the way. It is all about real men, talking about real issues and changing the face of men’s health, one moustache at a time. Movember fever has since spread across the globe and now takes place in 21 countries, with the UK being one of the biggest supporters and contributors to the charity.

The Moustache is seen as being the ribbon for men’s health. The men who sport a moustache for Movember have become walking talking billboards for raising awareness and funds for the often ignored issues of men’s health. After all, occurrences of prostate cancer in men are comparable to the rate of breast cancer in women. In fact 1 in 9 men will be diagnosed with prostate cancer in the UK- one man is diagnosed every 15 minutes.

In 2011, over 254,000 volunteers raised over £22 million in the UK, towards the global total of £79.3 million. Hopefully this years totals are even bigger and whether Kevin raises £5 or £100 we are proud to support him and his efforts. With all the money raised going direct to programmes run by Movember, Prostate Cancer UK and the Institute of Cancer Research we know his efforts and our donations will support those currently undergoing treatment, and help preserve the future generation of men.

So if you see Kevin around when he is servicing or repairing your equipment, help his fundraising by slipping him a couple of pounds. Or you can donate online here.

We will keep you all up to date with his moustache growth on our Facebook and Twitter pages, and we hope that you donate to Prostate and Testicular Cancers.

Are you taking part in Movember this year?  Let us know by commenting below, we would love to see other willing moustache growers.

Friday, 12 October 2012

If you don’t have Adande supporting your business… why not?

Here at Harmony Business we are advocates for products that are of the highest quality, eco friendly, and are innovatively designed, and the Adande Refrigerated Drawer demonstrates each of these features perfectly.
Because of this we would like to tell you more about the Adande Refrigerated Drawers that we offer. Many have heard of this company and their range, but are still uncertain of the benefits it could bring to their kitchen, so allow us to explain why we believe in Adande

Adande Refrigerated Drawers were designed after pleas from chefs to provide fridges and freezers that would hold temperature. The problem of cold air falling out on each door opening leads to food spoiling and being thrown out- a very expensive hobby for any caterer! This is where the Adande Refrigerated Drawers have excelled, all their products are built around the same award winning technology- the patent protected insulated Adande drawer. Adande offer the best temperature control, and are designed for health, hygiene and ease of cleaning. 
We could go on about how many awards Adande have won, and all the other sales information, but what really matters is what impact Adande Refrigeration Drawers will have on your kitchen and business. 
Adande allows your chefs to deliver complete flexibility in handling refrigerated food and they increase your foods shelf life. No longer do your chefs have to waste time running between the refrigerator and their prep bench, they will have everything they need to hand. With Adande’s expansive range of refrigerated units, there is a unit to fit into any kitchen. You can choose from single drawer chef-base units, two-drawer workstation and counters, to the new Compact and Saladette models. Overall an Adande refrigerated system within your kitchen will significantly improve productivity, save operational costs and increase your profit. 
Don’t take our or even Adande’s word for it; There are now Adande drawers in a wide variety of kitchens and retail outlets including fine dining, pubs, restaurants, hotels, colleges, butchers and international fast food chains. Take a look below at a range of case studies from a variety of chefs who have all converted to Adande.
Adande reviews
So there you have it, we hope we have introduced you to a new concept in refrigeration, and if you already knew about Adande, we hope to have further informed you of the benefits of their range. 
Do you already have Adande drawers in your kitchen? Comment below and let us know your experiences.
If you want further information, check out our Web shop. Feel free to browse or shop the range, or give us a call on 015395 66680.

Friday, 14 September 2012

New Product| Electrolux Ecostore Refrigeration Cabinets

We are very pleased to be able to offer our customers a new range of Electrolux refrigeration cabinets. Billed as being the new generation in refrigeration cabinets, the Ecostore range is said to offer greater capacity and are 65 per cent more efficient at consuming energy than equivalent products available.
Your refrigerator is your most important appliance as preserving food is the core element of every kitchen. It runs continually, 24/7, 365 days a year, therefore it is vital that you choose the right appliance for you. This is where an Ecostore model comes in; designed to deliver everything that you need from a new generation of professional refrigerators: outstanding efficiency, performance and capacity.
Key Features
Efficiency- Electrolux claim that businesses who use their new Ecostore cabinets will potentially be able to cut energy costs, as the range uses 65 per cent less energy than standard cabinets. This increase in efficiency can mean that you can save up to £580 a year (freezer) and up to £290 a year (refrigerator) in running costs.
Performance- Ecostore cabinets are equipped with Optiflow, an air circulation system which alters dependant upon the amount of food stored within. Other features include touchscreen controls with pre-set levels of temperature or humidity to match the requirements of the food that is stored. These all help ensure the best cooking results.
Capacity- Electrolux Ecostore cabinets provide, on average, 50 litres more available space, compared to equivalent cabinets in the marker. Exceptional sturdiness is guaranteed by internal and external full AIS 304 stainless steel construction.

Here at Harmony Business we are always excited when we have access to a new, innovative product that will make our customers businesses more efficient, effective and enjoyable. This range of refrigeration cabinets definitely excites us, and thanks to our great relationship with Electrolux we are able to offer this range at a very competitive price. Not only is our price competitive we are one of the few businesses who are selling this range on a webshop, where you are able to purchase your products with no quibble and at great ease, at any time of the day. 

To find out more information about this new range, visit the Electrolux website here
Shop the entire range on our Webshop, or give us a call on 015395 66680 to hear more about what we could offer you.

Tuesday, 11 September 2012

Gas Safety Week| Take care, be Gas Safe

We are pleased to announce that we are supporting Gas Safety Week, taking place 10th – 16th September 2012.

During this week we are calling upon our customers, past, present and future to take care and be gas safe. To mark the week Harmony Business will be sharing our top tips on how to be Gas safe.
Gas Safety Week is co-ordinated by Gas Safe Register, the official list of gas engineers who are legally allowed to work on gas appliances. Gas Safety Week aims to raise awareness of gas safety and the importance of taking care of your gas appliances. It is a national campaign with events, advertising and PR taking place across the country to help keep the nation Gas Safe. 


Here at Harmony Business, we believe that Gas Safety Week gives us the perfect opportunity to put gas safety at the top of everyone’s priority list. Making sure gas appliances are safe to use could save lives, so we work very closely alongside our customers and suppliers to ensure safety is the primary concern. By working alongside Gas Safe Register we aim to educate people on the real risks unsafe gas work poses and help people to stay gas safe. 

Last year alone 18 people died and a further 399 were hospitalised because of preventable gas related incidents. So by following the below top tips, you can make sure you are not risking the safety of your business, customers and staff.
  • Make sure only a Gas Safe registered engineer works on their gas appliances. Illegal gas fitters can put their life at risk
  • Always check the engineer's Gas Safe Register ID card
  • Make sure gas appliances have a regular service and a gas safety check every 12 months
  • Look out for warning signs that their gas appliances aren’t working correctly e.g. lazy yellow or orange flames instead of crisp blue ones, black marks on or around the appliance and too much condensation in the room
  • Know the signs and symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, nausea, collapse and loss of consciousness
  • Install an audible carbon monoxide alarm
  • Call the gas emergency number on 0800 111 999 if they smell gas
If you need any assistance or advice, please call us on 015395 66680, or ask one of our engineers when they are next at your premises.

Welcome| Let us introduce ourselves

We are Harmony Business, a specialist in catering equipment, laundry equipment and EPoS systems, from the North West. 

We have decided to start blogging (again) as we would like to share with you all our latest news, as well as the news and views from the market that catch our eye. However more importantly, we would like you to get to know us better; the people behind the company. Hopefully through reading this blog you will be able to gain a better view of what makes us tick and what drives us.
Harmony Business Old advertismentHarmony Business adverts from over the years
So firstly, how about a little history; Harmony Business & Technology has been established since 1983. Since then we have continually grown and gained invaluable experience in the design and installation of professional kitchens; the supply and servicing of commercial catering equipment; and the supply, servicing and support of cash registers and Epos systems. 

Over the past 30 years we have built strong links with large manufacturers including Electrolux and Parry, as well as smaller more specialist manufacturers. By working alongside only the best manufacturers we have built our reputation by proving first class service and support to all our customers, from all kinds of businesses. 

So now you have a little taster of who we are and what we do, I think we can start blogging on the more interesting things. However if you want any additional information check out our website-